If we can help in anyway please let us know. We would love to hear about your positive experiences with Zenvelope but we really treasure you telling us about any negative experiences you may have so we can make it better. We take our relationship with you to heart and would love the opportunity to solve any problem you may be having. Please contact our Human Care Center at email@example.com with any feedback- good or bad! At Zenvelope our relationships are our priority.